000 00609nam a2200217Ia 4500
001 815
003 NSB
005 20220824173405.0
008 220824s2009 ||||||||||||||||| ||eng d
020 _a9780749460907
_c350
040 _aNSB
_beng
_cNSB
082 _a658.812
_bBAR
100 _aBarnes, Cindy
245 0 _aCreating & delivering your value proposition
_bmanaging customer experience for profit
_cBarnes, Cindy; Blake, Helen; Pinder, David
260 _aNew Delhi
_bKogan
_c2009
300 _a213
650 _aGeneral management
700 _aBlake, Helen
700 _aPinder, David
942 _cBK
999 _c815
_d815